Log In Website time out thing

Bug Reports
1

Steps causing the bug to occur

Recently when I try to log in the Vuo website I get a timeout error like “There was a problem with your form submission. Please wait X seconds and try again”.

The last times I was able to wait some seconds, try again and it logged in, but I also some days ago stumbled upon the fact that I could not and each time I tried the time summed up 8 - 16 - 32 seconds etc.

Have you found a workaround?

Wait

Other notes

  • macOS version: OS X 10.11
  • How severely does this bug affect you? Not much; I’m just letting you know about it.

2017-08-30 20.43.10.png

2

That’s because of a spam prevention module we recently installed on our site. It’s actually not supposed to affect the login page, not sure why it is. We’re working on a solution.

1 Like
3

After testing some different configurations of the anti-spam thing, we ended up reducing the wait time to 1 second, which stops robots but doesn’t get in the way of humans, at least not the humans on the Vuo team :)  

1 Like